The pricing was good, and they do have good sale folks. However, their overall service and customer service is very poor. First, they came with the wrong door for our back deck. When they went and got the correct one, the piece where the locks were supposed to be was wrong. They guy rigged it so one piece of the door would lock. Still not 100 secure. Then we found one of the windows wouldn't lock. Then my wife went to open one of the windows in our upstairs bathroom and the lock came off. One of their guys came to check it all out and said they would order everything, and someone would get back to us. Two months and we were scheduled to have the issues fixed on 4-2-25. However, we were told they had to cancel because the guy called in sick. I called and the earliest they could do was the 8th. We wouldn't be home, so the next available day was the 14th. Two and a half months with a back door not 100% secure and two broken windows for a current customer. If I had known their customer service was this bad, I would have paid more for a better company. Absolutely will not be recommending them to anybody.*** Just a quick update. They have bent over backwards to correct the issues that happened. Even though there was another little hiccup, the service has improved. I would recommend them, but will inform them that they might have to be patient.
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Sells vinyl siding, windows, and garage doors from locations across the US. Includes product details, store locator, and company profile.
