Never again. Window World provided a terrible experience. We ordered from them last year. A salesperson came out and met with us. We told him exactly what we wanted and he was great. We were supposed to have a bay window and two front windows installed in August. The day came and they installed the front windows but said the bay window arrived in the wrong size.The installers left. No one called us to follow up. A week later I call them and am told that a new window has to be made. They can't tell me when it will be ready. 8 weeks later we still hadn't heard anything. I finally called the district manager who passed me off to the same person who'd been telling me "we'll call you when it's ready." In October the window finally gets installed, but instead of replacing the soffet to accomodate our low profile bay window like we requested, they were going to put up some ugly transition piece. The installer pushed back and said that wasn't right. Finally in November the installer came back and put in the soffet. I was told the bay window would never have to be touched and the trim is already splitting away from it on the inside. I have no idea why. I have no clue who is managing these projects at Window World, but they are doing an absolutely horrendous job. I will never use them again and I do not recommend them.
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Sells vinyl siding, windows, and garage doors from locations across the US. Includes product details, store locator, and company profile.
