Dodgy & misleading. I was quoted for a window replacement over the phone and told the window was in stock. The service rep came to my office to replace the window and tried to charge me more. I contacted the office again and the owner (?) agreed that the price was different to what I was quoted, but wouldn't come down as far as the price originally given, and what I had agreed to. The window installed was used and damaged. I was never informed of this. When I queried the condition of the window via email, Windscreen Medics implied that I should have known the window was used based on the price (which had changed three times), and sent through a screen shot showing me that there are no new windows in stock. I have no idea what a new window costs. I was told over the phone "yes I have that in stock". I was never told it was a used part, and I was never told it was damaged. They change the price, they don't inform you of the condition of the part they are supplying, and they replace with damaged goods. Dishonest, unhelpful, unfriendly, misleading.
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