The internet connection is highly unstable, and this problem has been ongoing for several months with no solution. I have submitted detailed logs indicating that the issue lies with the service provider, affecting multiple homes in the area. The support team seems more focused on closing tickets rather than truly addressing the problems. I am now relying on a mobile hotspot for work because the service cannot provide a reliable connection for essential applications. If it were possible to give zero stars, I would. I cannot recommend this service.
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Kinetic is a leading, insurgent, high-speed residential and business fiber internet service provider. It provides affordable, reliable fiber internet to homes and businesses in 18 states across 7 regions from New York to New Mexico. Kinetic focuses on providing fiber broadband to people in underserved and unserved rural communities — essentially people in communities most providers skip over.See more