Windstream will rip you off. Was trying to cancel service since late January and just got it canceled. They have had the router for a little over a week now. Called customer service 3 times, finally got thur and talked to 2 customer service representatives that told me I owed $282 for December, January, February and March. Notice it starts with December. Talked to a 3rd customer service explained the cancelation and she turns to her supervisor and they say will credit February and March. So now I owe $214. Now, my Math says you didn't credit enough. Yes, we you owed for November, December and January WHAT????November wasn't mentioned. The service never worked we always got some credit and when we got credit the service went up per month. The customer service is off shore, you can't get the same story out of anyone on or off shore. The will give you credit then raise the bill, it's ridiculous. Good riddance Windstream. If you are a future customer, don't even think about doing business with them.
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Kinetic is a leading, insurgent, high-speed residential and business fiber internet service provider. It provides affordable, reliable fiber internet to homes and businesses in 18 states across 7 regions from New York to New Mexico. Kinetic focuses on providing fiber broadband to people in underserved and unserved rural communities — essentially people in communities most providers skip over.See more