I'm honestly at a loss for words. I bought a case of wine before Christmas and somehow ended up signed up for monthly deliveries without my consent! The monthly cost is significantly higher than my initial order. I thought it might have been a misunderstanding on my part, so I attempted to cancel the unwanted subscription. It took forever to locate the cancellation process, and when I finally did, it kept trying to offer me new deals instead of letting me cancel. Eventually, I was given a phone number to call, which meant waiting on hold for an extended period. Even then, they continued to push yet another offer! I've finally managed to cancel, but this experience has left me very disappointed. I've rarely felt compelled to leave a negative review before.
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