Stay away from this service. I accepted their free wine offer in December, and three bottles ended up wasted. After sifting through a lot of unnecessary information, I discovered I needed to call to cancel. I called to cancel on January 4th, but then a £38 subscription charge appeared on the 10th. I called again to cancel my subscription, but they claimed it hadn't been canceled, despite me providing a screenshot of the call. They stated that the wine had already been sent again, so they wouldn’t refund me. I won’t let this issue go easily. They really seem to scam customers.
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