I placed an order exceeding €500 with a well-known brand on 28 November at 3:00 AM, believing it to be a reputable company. One item was clearly listed as in stock during my purchase and was still available on the website for nearly 24 hours afterward. On 29 November, I received an official shipping confirmation for this item. However, on 30 November at 10:30 AM, I was informed that the product was actually “out of stock and discontinued.” Since then, I've sent multiple emails (30 November, 10 December, 12 December, and again on 15 December) but have received no response. The rest of my order, confirmed by both the company and the delivery service, is still marked as “preparing” at their location and has not yet been dispatched. As a result, I will likely have no gifts for several people this Christmas, despite ordering well in advance. This has been the worst online shopping experience of my life. I thought this brand was trustworthy, but the complete lack of communication and customer care proves otherwise. I wish I had paid more attention to online reviews beforehand, as many mention the same issues. Extremely disappointing for a first-time customer.
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Manufacturer and wholesale supplier of dart boards and accessories. Offers product information, list of retailers and technical specifications.