I had ordered a Rakhi for my brother, but it never reached him. The order status was wrongly marked as "delivered", but my brother didn’t get anything. I kept calling customer care for 4 days, and every time they just said, "Please wait 24 hours" – but nothing happened.This was not just a product, it was a festival emotion. They completely ruined Raksha Bandhan for me and my brother. No refund, no proper help, nothing.Such careless and heartless service. Please don’t trust them during special occasions.
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