Review Time
I have ordered a cake for my brother's birthday through their claimed COD option, they mentioned to call back to me for order confirmation, and nothing happened afterwards. Don't know how they perform on their other payment options but their COD is joke and fraud! The order is still pending in their pending order section as of this day.
The worst service ever. I ordered the cake and flowers for my uncle and aunty and the delivery was totally different from the image shown of the cake.
I can share the photo of the product ordered and actual delivery. It doesnt match at all.
There is no live tracking mechanism.
They are the most stupid delivery site ever, i ordered many sites but never happened like these, my order mobile i need to update after the order these stupid customer service agents are not willing to do and they returned my product and they demanding half of the product price to redelivery , dont order from this siite
I wasn't sure if the team would execute the midnight surprise for our first Rose Day together, but they succeeded. The delivery person found our flat in Dhakoli, Zirakpur, without any difficulties. The product itself impressed me the most because the personalised mug photo appeared absolutely clear without any pixelation. The packaging provided excellent security because the single rose was contained within a small protective case, which proved to be a considerate detail. This product serves as my preferred choice because it helps me create special memories for important events.
I recently ordered plants and chocolates as a gift for my parents' anniversary, but the service completely ruined it. They advertised ceramic plant holders but sent plastic ones instead, despite charging more for the ceramic option. It's really disappointing. The delivery was delayed by over 10 days, and I received plastic containers instead of the promised ceramic ones. This service ruined a special occasion and misled customers. If you want to spoil a loved one's celebration, this is the service to choose. Absolutely unacceptable. The customer care team has a dismissive attitude.
I recently ordered plants and chocolates as a gift for my parents' anniversary, but the service completely ruined it. They advertised ceramic plant holders but sent plastic ones instead, despite charging more for the ceramic option. It's really disappointing. The delivery was delayed by over 10 days, and I received plastic containers instead of the promised ceramic ones. This service spoiled a special occasion and misled customers. If you want to ruin a loved one's celebration, this is the service to choose. Absolutely unacceptable. The customer care team has a dismissive attitude.
I paid extra for a midnight delivery, but it didn't arrive on time. It was delivered almost 24 hours later. When I requested a refund for the extra charges, they were unhelpful and only offered a partial refund. The team seemed clueless and unresponsive; I reached out on messaging platforms with no replies for days. They only responded to emails, and even then, they didn't understand my concerns. A terrible experience—definitely not recommended.
I had the worst experience ordering a cake for my elderly in-law. It wasn't delivered even by 9 PM. The customer care was rude and unhelpful. I advise against using this service, as they seem to have fake reviews on their site. Beware of this platform.
I was initially worried after placing my order due to the negative reviews, but the cake was delivered as promised within hours. It was a gift for a friend, and she loved both the cake and the accompanying flower bouquet. They even included a complimentary sparkler candle, which made her day. The flowers were fresh, and the delivery was timely and efficient—what a pleasant surprise! Given the bad reviews, I was genuinely impressed with the service.
This business does not seem reliable. My order was not delivered, and they refused to refund my money. Their support team on messaging platforms just repeats generic apologies without providing real solutions. They failed to inform me of any valid reasons for the delivery failure. I have had to follow up daily—extremely frustrating and unreliable. I cannot recommend this service.
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