I had been a loyal customer of Winni for about 4 years. There had been service upsets in the past, but those were minor, like a delay in delivery or the design of the actual cake not matching the photo on the website. I was still OK with these things. This time, they ruined my niece's birthday by only sending a small cake with a blob of cream. Not only have they started cutting corners by reducing the cake portion, but they also use some tasteless, cheap cream. When I gave feedback on their website with 1 star, they did not show the review. I realised that they filter out the reviews to show only good things. Winni and their partners showed such manipulative, unprofessional behavior. Sorry, not taking it anymore now, finding some other cake delivery services.
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