Bordering on Scammers.I took out a contract with them for the iPhone 16 Pro Max, they delivered Airpods Pro to me. I immediately call them to tell them about the mistake, and they act like I am lying. I send them the pictures, the serial numbers, I fill in forms, I send the parcel back, over the next 4 days, they do nothing, they only tell me I should be patient. As it is within the 14 day period, I decide the trust has been broken down too much, I will cancel the agreement. Another week passes, where I relentlessly follow up, all they say is I should be patient. I now have to make a decision on whether I should call in legal counsel, and it seems they have no intention of closing out this issue. Literally my worst consumer experience I have ever had in my life.
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