Service mostly works fine in cities and towns. Tariffs seem very good at first glance. However, this company has 101 sneaky ways to extract extra money from you, such that you would have been waaaay better off just getting a normal but slightly more expensive contract with a better company (I now pay a few extra euros per month with Aldi Talk -- who I stupidly replaced with WinSim two years ago when I signed up for a two year contract with WinSim -- but there are never any unpleasant surprises with them. WinSim worked out to be much more expensive after factoring in their often unexpected and unfair charges).Just as an example: 1) I sent a photo as an MMS to my Hausmeister. Due to poor reception (even though I live in the town centre) it tried to send 9 times within a few seconds. Even though it only sent once in the end (obviously it stopped trying once it was successful) I was charged 9€ for just the one photo.2) A friend visited from Australia. She had roaming as was paying international rates for my messages to her, and for her messages to me. However, WinSim also charged me. Totalled over 40€ for a few messages, including her messages to me. Crazy. 3) WinSim automatically topped up my data at inflated prices without me even asking for it, or being given the opportunity to accept or reject it (you have to actually deregister from this service that you never asked for if you don't want automatic top-ups). 4) Deregistering from services (including from receiving international calls that you have no control over) costs you money. YOU have to PAY to deregister from a service you never needed, wanted or asked for in the first place. Very sneaky. Trust me, unless you have no friends and use their services sparingly (or only use internet), it is not worth the stress. While customer service will answer your complaints/messages requesting clarification re: what happened, they absolve themselves of all responsibility. Conveniently they don't keep records for more than a few months either (or so I was told when I tried to follow up on some of these issues after a busy period of work, during which time I didn't have the time or energy to immediately follow it up).
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