I have a current WINSIM mobile account and never had many problems with them, other than not accommodating non German speakers. I opened a couple of additional accounts and transferred them both to other people. Because I said WINSIM was great. One guy did not change the name on the account and stopped paying, but he changed the other information so that I never was notified about anything. I received a letter from the Collection Agency. WINSIM HAS NEVER NOTIFIED ME! I;M SENDING EMAILS DAILY, ASKING THEM TO RETRIEVE THS FROM THE COLLECTION AGENCY, SO I CAN PAY IT, SINCE I WAS NEVER NOTIFIED!!! YOU THINK THEY WOULD WANT MY MONEY! MY OTHER ACCOUNT IS CURRENT. WHY WOULD I LET ANOTHER ACCOUNT GO DELINQUENT??? EVEN WHEN I HAD 2 ACCOUNT SIMULTANEOUSLY, THEY BOTH STAYED PAID.WINSIM'S CUSTOMER SERVICE SUCKS! WINSIM'S CUSTOMER RETAINMENT SUCKS!!!The collection agency has CLOSED the case, since they realized I was never contacted.
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