I've been a customer for 6 weeks. My SIM is still blocked in foreign countries, which I didn't recognise. I'm currently in Spain, without connection. I need the phone urgently. I've applied online to lift the blockage 5 days ago. I never heard anything back from WINSim. I've sent several emails to customer support in the meantime, without any reaction, whatsoever. Very poor service.P.S.All good in the meantime, but you should consider an auto-responder for your incoming customer emails. I've sent five emails without any response whatsoever and that feels like pissing in the wind if nothin happens for almost a week.
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