winsim.de

1.2
1.2 Based on 151 reviews

...

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Madeleine
never again!

Customer: 017630178158I did a few days ago another review about Winsim and my opinion still the same. They told me that after I send back my wrong (blue smartphone Samsung S9), I will receive another one in black, that is my first wish. Instead of sending me the other smartphone in black, now they Unblocked the option to buy again, however now the same smartphone is costing 128 euros more expensive than before when I first ordered. I did not ask to buy again, I asked to change the color. I did not cancel my contract, I still on the same contract so the price should not change. Its abusive from this company winsim!!!I already paid the first installment of a telephone that I do not have with me and I recently discovered that I must pay extra this month because I called the service to solve this problem. This call should be free of charge since the company winsim caused the problem.Its already 28 days and I still without the smartphone.Send me my smartphone!!!!!!!!!!!!!!

1
Date of experience: Apr 10, 2018

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