winsim.de

1.2
1.2 Based on 151 reviews

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Quincy Rogers
I wanted a German sim-card as I just…

I wanted a German sim-card as I just moved to Germany. When I was trying to order a sim-card on their website my payment method failed because they cannot receive money from danish banks. Fair enough, I let it go and tried somewhere else. They then proceed to tell me that my sim-card has been activated and that they couldn’t deliver the sim-card to me, which is fine since I couldn’t possibly pay for it. They have then ever since been silently charging me the amount of 10€ per month, now an accumulated amount of 47€. I called them multiple times asking for them to stop sending me bills as my payment method failed originally and never bought their product, I even have a mail to confirm, but they do not care and I have to pay even though I never received any sim-card, called them and e-mailed them. It is a scam company and further don’t even try to speak English with them, they are not educated. Lastly, their employees are extremely rude and are of no help. I hope this message helped save a lot of peoples money from getting scammed.

1
Date of experience: Aug 29, 2022

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