The company appears to be new and is still working through various challenges. Their customer service is slow to respond, often leaving inquiries unanswered. They promise delivery within 7-10 business days, yet it took a full month. Initially, I didn't receive my email signup discount, but after several exchanges, I finally got the extra 10%. Their order tracking feature was also malfunctioning, repeatedly displaying 'ORDER DATA IS INCORRECT.' Although I received my order a month later, I'm now trying to return it.
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