I ordered a pair of Moto pants and a helmet. The pants arrived quickly, but the helmet took over three weeks to ship from abroad. When it finally arrived, it was the wrong color. I wanted to return it for a refund but was told I had to cover the return shipping costs despite it being their mistake. It's frustrating that a company expects you to pay for their errors. I did receive a refund for the helmet, but not for the return shipping. Be cautious; if you receive the wrong item or size, you will have to pay to return it. UPDATE: After several emails with their support staff, I still haven't received the return shipping refund, but they offered a discount equivalent to that cost on a future order. At least that's something. Just be aware that if you order incorrectly, you'll incur return shipping costs.
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