wise.com

4.2
4.2 Based on 380 reviews

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Arthur Chico
Wise, for some unknown reason, was not able to deliver the money i sent out, giving me a reason that

Wise, for some unknown reason, was not able to deliver the money i sent out, giving me a reason that does not make sense. But the problem is that they cancelled the transfer but never gave me back my money. If this happens even to just 1 % of their customers, they will earn a lot of money, and this is unacceptable. You received the money in real time from my Bank, but after a failed attempt to transfer out because of registration issue (the money is still with Wise), you are now taking forever to return the money to my Bank, and you are making excuses for it? This is almost a robbery, even if this only happens once in every 1000 customer because you still hold the money, and not someone else !

1
Date of experience: Feb 24, 2026

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