Very unprofessional experience. Their bank verification system is not working for my bank so I'm needing to get on a conference call with my bank for verification. I called their customer support on a Thursday and gave them my information and they said I would receive a call by the end of the day CST. Which was frustrating because I was trying to get everythinf done for same day funding as they offer it if completed by 11am.I never received a call back. I called again on Friday. They gave me the exact same "we'll have someone call you" but changed from end of the day to "ASAP". My call was made at 9am. I still hadn't heard from someone as of 5pm that Friday. I called again Saturday morning during their business hours of 7-4 CST. They once again told me that they'd have someone call my ASAP. I still hadn't heard from someone as of 4pm.On Sunday I sent an email requesting a scheduled time to complete the conference call and the support member I was emailing scheduled me for 8am CST Monday morning.I'm typing up this review as of 11am CST Monday morning and NO ONE has called me. I have called the customer support several times today and was informed someone would contact me immediately.This company doesnt want your business. They just want your information, or else it wouldn't be taking 5 days to get a bank verification conference call completed.
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