I purchased a refurbished phone from Wise Market on the 11th of March. It had a battery charging issue from the start. After 2 months the battery died. I sent the phone back and was given a replacement on the 29th May.Unfortunately the replacement phone developed the same issue and eventually died also. I returned the phone on the 12th September at my expense. I received a message on the 24th September saying they were waiting on a response from the vendor. I contacted them again on the 29th September asking for an update. I received a reply on the 1st October stating that if they hadn't heard from the vendor within 24 hours they would supply a full refund. It's now the 9th October and I haven't heard from them again. I've tried calling their customer support number but it just rings out. I would never deal with them again. They end each email with " Have a blessed day " Unfortunately my experience has been the opposite.I have now received a refund ( for the phone but not the postage ) on the 12thOctober. This is no doubt in response to my negative review. Ernie Porter
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Wise Market is an online marketplace to find out best quality refurbished and new mobile phones, Laptops and tech accessories with guaranteed price. we offer 13 month warranty and Australia wide free shipping
