wisemarket.com.au

3.8
3.8 Based on 100 reviews

Wise Market is an online marketplace to find out best quality refurbished and new mobile phones, Laptops and tech accessories with guaranteed price. we offer 13 month warranty and Australia wide free shipping...

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Average Rating

3.8

/
5

100 Reviews

5 Star
66%
4 Star
3%
3 Star
3%
2 Star
0%
1 Star
28%

All Reviews

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Review Time

Roufay IBRAHIM ISSA
Order not delivered – No support response I placed an order (WM-03896-AE) for 1,800 AED with a deliv

Order not delivered – No support response
I placed an order (WM-03896-AE) for 1,800 AED with a delivery time of 4–5 days. The deadline has passed and I have not received the item.
I tried to contact support by phone and email, but there is no response.
I have now requested a full refund due to non-delivery and filed a complaint with the consumer authority.
Still waiting for a proper response.

1
Date of experience: Mar 04, 2026
Roufay IBRAHIM ISSA
Order not delivered

Order not delivered – No support responseI placed an order (WM-03896-AE) for 1,800 AED with a delivery time of 4–5 days. The deadline has passed and I have not received the item.I tried to contact support by phone and email, but there is no response.I have now requested a full refund due to non-delivery and filed a complaint with the consumer authority.Still waiting for a proper response.

1
Date of experience: Feb 21, 2026
Marc
Your store on White Street York PA is…

Your store on White Street York PA is the only one I always go into but now I'm starting to change my mind there's some things every time I go into this place they don't have and my one main thing is Turkey Hill green tea by the gallons they never have any in the fridge. When I do find someone to help me they tell me that they're having problems getting the green tea why I don't know but then I go to other store about 2 miles up the road and they seem to be fully stocked, don't understand. why is this?

3
Date of experience: Feb 06, 2026
Andrew
Would leave zero stars if I could

Would leave zero stars if I could. Terrible customer service

1
Date of experience: Jan 30, 2026
Bijoy Sen
Very bad customer service

Very bad customer service. I tried to reach them they did not want to refund and return the device. As they still have 21 days peace of mind. They also saying to take restocking fees which they did not mentioned before

1
Date of experience: Jan 06, 2026
Ney Ney
Fast shipping, great product

Fast shipping, trustworthy seller

5
Date of experience: Dec 29, 2025
Catherine Dougals
Highly recommended

5
Date of experience: Dec 28, 2025
Danilo Dragicevic
Fast delivery

Fast delivery, secure transaction and clear visibility of each step of the process.

5
Date of experience: Dec 27, 2025
Liam Ryan
Great service and great value

Great service and great value. The team gave me a free upgrade which was greatly appreciated. They called or emailed me to advise on status throughout. Highly tecommended.

5
Date of experience: Nov 25, 2025
gavin frandsen
What an absolute joke…

What an absolute joke wisemarket/skyphnoz/ymt and no doubt other business names they trade under so I ordered and luckily paid with PayPal 4 for a phone although they are showing phones in stock on the wisemarket website of 20 of the phone I had chosen they tell me that the color I ordered is out of stock on the site they have stock and checking there ebay store they also have stock but for me no stock was told 3 days ago to choose another color which they had in stock for Immediate dispatch and guess what still waiting was told after I raised a case with PayPal they would provide tracking and get it sent out immediately and guess what that didn't happen either luckily for me I have a family member in business law and they have advised me of who to contact such as office of fair trading and accc and a few others also has since read that skyphnoz have been investigated for fraud who would have thought this is ongoing as it's now apparently in the concerned team and do not under any circumstances use wisemarket/skyphnoz for any purchase and check the retailers for whom they use as suppliers before making any purchases if they use skyphnoz/wisemarket do not purchase or you will be in a world of pain

1
Date of experience: Nov 14, 2025

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Business Details

  • Wise Market is an online marketplace to find out best quality refurbished and new mobile phones, Laptops and tech accessories with guaranteed price. we offer 13 month warranty and Australia wide free shipping

  • language https://wisemarket.com.au

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