Quick responses however responses to my query did not answer my questions regarding a refund at all. Instead they offered something else instead. This happened multiple times leading to significant frustration. This started as a trial, turned into me canceling (forgot to before the trial end) - no judgement on the material. I canceled and then noticed an additional charge (This was the refund I was seeking). When I logged back in, I noticed this was split into multiple subscriptions!! I pointed out I had tried to cancel as indicated based on the other cancelation- they disagreed. I choose to wrote this.
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