Multiple orders where pumps didn't work at all or properly. Reformulated and irritated my skin and instead of offering to reformulate or refund me they just offered to cancel my subscription. I'm a licensed Esthetician and this is subpar service for a medical grade skincare line. Contacted by customer service after reading my review and given a partial credit on my last order and a credit towards my next bottle. I'll give it another try and update my review accordingly.
Claim your business profile now and gain access to all features and respond to customer reviews.
Your Agency formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to target your anti-aging needs. No drugstore product is this customized. Agency uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Agency products are made in the USA, vegan, and leaping bunny certified. See more
