I had a faulty product dispenser and it was handled quickly and professionally. The customer service rep never questioned me or made me feel bad for bringing it to their attention. Thanks you to a quick response and shipment, I have my replacement in hand about 3 days later and I LOVE it!! This experience was a wonderful one for me and gave me a great first impression of this company. Products and their dispensers can fail. But this service rep for Agency did NOT. 10/10 service!
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Your Agency formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to target your anti-aging needs. No drugstore product is this customized. Agency uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Agency products are made in the USA, vegan, and leaping bunny certified. See more
