I placed an order with this company expecting a straightforward delivery. Instead, I was informed they were sure the package had been delivered correctly and advised me to 'look around some more.' The issue? The shipping label didn’t even correspond to the delivery location or my address. I searched everywhere—porch, mailbox, neighbors, even the street. Nothing was found. When I contacted them again, I hoped they would acknowledge the error and resolve it. Instead, I received no response at all. Now, just four days before Christmas, I still don’t have the package. This wasn’t just any order—it was intended for the holiday. In summary: customer service should not leave customers in the dark or waiting indefinitely. If the label is incorrect, that’s their responsibility, not the customer’s. A company that seeks loyalty must take action when issues arise, rather than vanish.
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Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
