withhugo.com

4.8
4.8 Based on 189 reviews

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Average Rating

4.8

/
5

189 Reviews

5 Star
87%
4 Star
7%
3 Star
3%
2 Star
1%
1 Star
3%

All Reviews

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Review Time

George “Fatz” Cepeda-smith
I can't say enough good things about my experience with hugo and especially customer support. Ashley

I can't say enough good things about my experience with hugo and especially customer support. Ashley was the best today! Made everything simple to understand and do. Truly insurance made easy

5
Date of experience: Feb 20, 2026
John Lawrence
My sales rep Tosheanna Hill was amazing professional and compassionate as she helped guide me to new

My sales rep Tosheanna Hill was amazing professional and compassionate as she helped guide me to new insurance she should be a manager she is awesome I really appreciate her help and hope that God elevates her soon God bless this company

5
Date of experience: Feb 18, 2026
Brittany Humphreys
This experience was by far the best one ever with insurance. 1 I could afford rates easier, 2 it pre

This experience was by far the best one ever with insurance. 1 I could afford rates easier, 2 it predicted information based off previous insurance and three it was fast. Thank you for helping paying by day.

5
Date of experience: Feb 14, 2026
Stacey Pippin
I am very satisfied with all of their services. In today's day and age simplicity and convenience is

I am very satisfied with all of their services. In today's day and age simplicity and convenience is key and that is exactly what I get with them they're right there when I need them don't have to search for them and very simple to go through for any kind of situation absolutely five stars

5
Date of experience: Feb 03, 2026
Eve Emma
I highly recommend this Hugo insurance I was stressing because my car got towed due to previous insu

I highly recommend this Hugo insurance I was stressing because my car got towed due to previous insurance issues & I needed an insurance right away to get my car released . what a lifesaver very convenient & so fast it didn’t take long to process & got it right away

5
Date of experience: Feb 02, 2026
Michael Harris
First of all this insurance company has legitimate insurance. Now the downside is is that once you p

First of all this insurance company has legitimate insurance. Now the downside is is that once you pay they want you to keep paying and it's not really pay as you go. I couldn't turn the insurance off on the days that I wasn't driving and leave it on for the days that I wasn't so they ended up canceling the policy. There are other companies out there that do the same thing they may cost a little less but they give you that control that you need for the days that you're not driving and the days when you are. But this is legitimate company. With really high prices. I just used it the one time to get my car off the lot and then I went and found more affordable insurance. I was going to keep it but to keep the policy would have made me pay double or what I'm paying now.

3
Date of experience: Jan 25, 2026
Nadia Cooper
A seamless and quick experience with great information

The entire process was seamless, straightforward, and rapid. I found all the necessary information to understand this coverage easily. I feel well-informed and assured about my choice to obtain insurance with this service. Thank you!

5
Date of experience: Dec 11, 2025
Hayley Price
Exceptional Support from Nick B.

Nick B. provided outstanding assistance. There was an error with my vehicle's coverage, and he dedicated time to help me resolve it. Although it took a day, he was always prompt in his responses, incredibly helpful, and maintained a friendly demeanor. I will continue my service with this company, as I believe it would have been much more challenging to address the issue with another representative.

5
Date of experience: Dec 03, 2025
Yvonne
Everything was easy

Everything was easy.

5
Date of experience: Dec 03, 2025
Gladys C.
Amazing experience!!!

The interface is user-friendly. Fast service with the best deals. I spent hours searching, and it was very convenient.

5
Date of experience: Dec 03, 2025

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