My watch stopped functioning after an aqua aerobics class. I provided photos and was informed of a known issue. After submitting more photos, I received a return voucher but was told the replacement could take up to six weeks. After waiting, I inquired about the status and was informed that my support request was closed. There is no customer service available, and despite acknowledging the issue, my complaint remains unresolved. This process has dragged on for three months.
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