Ordered a shirt for my daughter for Xmas. She didn’t love it and wanted to return it. As others have mentioned, their return policy is ridiculous and their customer service is horrendous. The shirt was marked down from $139 to $125 so considered ‘on sale’ and not returnable. This policy is not explicit on their website. Most sites will state outright in bold if something is not returnable. In addition, to initiate a rerun, you have to email the company to get things started. Probably so they can make up some reason why they won’t accept your return.
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