# ⚠️ **ONE STAR: Eight Months of Inaction** **Date of Experience:** November 05, 2025. This is a dire warning for anyone considering this service as a verification provider. Their platform failures and lack of customer support have led to eight months of operational paralysis for a non-profit. The verification process has been stuck in a loop for over eight months, with no human assistance available. The impact of this failure is severe, resulting in lost income and reduced aid for those in need. I would never invest my time in a company so fundamentally flawed and indifferent to the consequences of their service failures. Avoid at all costs.
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