Review Time
Choosing this service for identification verification is a mistake. It fails at its primary function, which is verification. While I understand that many companies are pressured to adopt digital ID solutions, this platform is not the right fit. If you're considering it, I strongly advise against it!
I'm unsure whether to hold the phone horizontally or vertically. Does it really make a difference? I'm confused about the back cover, front cover, and the actual document inside. Which part of my phone should be positioned above my passport? What is the appropriate distance between the phone and the passport? Also, what is the required time frame for the scanning to complete? I would appreciate more clarity on what specifically didn't function properly. It would help if the service provided a bit more technical detail for users. EDIT: After posting my initial review, it worked on subsequent attempts, so I've updated my rating to 2 stars since it does function now.
An easily fooled AI identity verification service that neither verifies nor identifies correctly, with it identifying Dolls, Figurines, Still Photos of Fictional Characters, and more as Human Faces, while also getting the "Predicted age" entirely incorrect in 8/10 cases.
Forced onto users by multi billion dollar companies who likely haven't seen their own faces in decades, this service fails in every aspect for the purpose in which it's designed...
It's a true blight upon the internet and the world as a whole, this company's death would be greatly celebrated, AVOID AT ALL COSTS!
My experience with this platform has been extremely disappointing. It felt unreliable and cumbersome, especially since I was compelled to use it due to vendor requirements. It led to delays and unnecessary complications. If alternatives exist, I would recommend steering clear of this service and choosing providers with more reliable and user-friendly verification methods.
This AI identity verification service is easily misled and fails to accurately verify or identify, mistaking dolls, figurines, and fictional characters for human faces, while predicting ages incorrectly in 8 out of 10 instances. It's imposed on users by major corporations that likely haven't interacted with their own images for years. This service is a dismal failure in every respect and a significant detriment to the online landscape. Its demise would be welcomed. AVOID AT ALL COSTS!
This service does not accept all Canadian driver's licenses, specifically excluding those from Manitoba. They seem to wrongly assume that all Canadian licenses have a barcode on the front. Additionally, they do not acknowledge Manitoba's health card, despite listing it as an option on their site. Contacting support is futile, as they merely redirect you to the issuing agency without addressing the actual issue.
If you aim to make your hiring process inaccessible by making candidates verify with this service, go ahead. However, if you want your company to function efficiently, avoid it at all costs. While it's understandable to want to confirm the identities of new hires, choose a service that actually works instead.
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