STAY AWAY - THEY MAKE YOUR MONEY DISAPPEAR LIKE THEY DID TO MY £903 IN NOVEMBER 2025 YES 4 MONTHS AGO. AND NEVER EVER GET BACK TO YOU.
28 DAYS OF EMAILS since Feb 2026 and they still 'prioritise' my case every day yet I have no idea where my £903 is, nor what happened.
I will post a 1 star review every week and keep emailing FINANCIAL OMBUDSMAN until I get back my money, they get fined, and banned.
Plum, pls do not bother commenting here your kind blah blah words - I have been emailing you since Feb 2026, just do your job, stop stealing, give me back my money and apologise.
The incident mentioned in this review happened in Nov 2025, I only checked my acc in Feb. It is now March 24th. Plum may respond to my reviews here cause they want to keep the face.. but they still have not explained 1. where is my £903 they mysteriously lost in Nov 2025!!! 2. Nor have they repaid me the money
so STAY AWAY FROM THIS. I WILL KEEP REPORTING THEM AND POSTING A 1 STAR REVIEW UNTIL I GET BACK MY MONEY
On 28th of Feb 2026 I noticed over £903 was missing from my pocket. Investment mysteriously dropped in Nov 2025 as if all the markets suddenly crashed then (they did not!). I immediately contacted Plum.. on 28th of Feb 2026. They said they will get back to me asap. They never have.. They keep saying they are 'sorry' or that 'I am their utmost priority' (this was on 5th of March) it is now 22nd of MArch and 1. no info from Plum 2. My £903 plus interest is still missing.
they should be closed down, investigated and fined!
stay away if you value your money
1. They make money disappear
2. they then never respond
3. NOw they will comment that 'they are sorry and I should write to 'community@plum' or something - I did. I have been emailing them for 23 days and my £903 is still missing,
I will leave a one star review every single week until
1. They tell me how they stole my money
2. They give it back to me
3. they give me back with interest and extra for having caused all that
4. They are fined by the financial ombudsman
stay away and do yourself a favour - never ever ever use Plum.
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