wizair.com

2
2 Based on 6 reviews

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Marjorie Brooks
Wizz Air delay reason denials

Ist-Gatwick ,Flight no:95730 was delayed over 5 hrs on the 16th of July due to technical reasons. Then we've waited all this time for replacement of the plane.After my compensation claim through wizzair app the customer service shamefully denied the reason for delayMember of cust.serv. team returned my claim with unexpected lies mentioning that delay was due to extreme circumstances such as air traffic control operations failure which is untruePlease eventually try to become reliable and trustworthy retailer to stop losing customers.

1
Date of experience: Jul 16, 2023

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