Pre-ordered two plushes on november 2023 the 24th, the items got delayed, no problem... But when they finally got in-stock, the order was never sent. Order status is still in "confirmed" with no answer from the customer service despite multiple attempts to contact them (not even for a refund, but first to know why my plushes still haven't been sent ??!). 2025, still 0 response, 0 refund. Don't buy from them.
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