SCAM SCAM SCAM COMPANYWORST COMPANY EVER, BE SAFE, DO NOT BOOK WITH THEM.I AM TRYING TO CHANGE A FLIGHT DATE ,THROUGH THE WEBSITE IT ONLY GIVES OPTIONS TO CHANGE PASSENGER NAME OR CANCEL THE FLIGHT.I TRIED FOR HOURS TO SPEAK ON THE CHAT.I MANAGE TO GET AN AGENT THAT SENT ME SAME INFOS , YOU FIND IN THE WEBSITE ABOUT HOW TO DO IT.SECOND AGENT TOLD ME TO CALL.WHEN YOU CALL BE AWARE THAT THE COMPANY CHARGES YOU 1.45 £ PLUS YOUR PHONE PROVIDER COST.REGISTERED VOICE TO MAKE YOU WASTE SOME TIME AND PAY ,THEN YOU WILL ALWAYS FIND FROM 20 TO 30 MINUTES QUEUE.I TRIED TWITTER,YOU MUST PAY PREMIUM FOR MESSAGE THEM.I DOWNLOAD THE APP... EVERYTIME I DO CHECK IN ONLINE , WHEN I LOG OUT, IT APPEARS AS NOT DONE..I AM TRYING FROM HOURS FOR CHANGE A FLIGHT DATE..IT IS IMPOSSIBLE , IT DOESN'T LET ME.I MANAGED ONCE , I CHECKED PRICE ,AND I CHECK IF IT WAS CHEAPER BUY A NEW FLIGHT..WHEN I TRIED AGAIN,IT LET ME CHANGES ONLY NAME,NOT FLIGHT DATE.DO NOT BOOK, IT IS A TOTAL SCAM.THERE IS PLENTY OF COMPANY THAT MAKE CLAIMS AGAINST AIRLINES COMPANIES,PLEASE USE IT.Date of experience: 26 August 2023
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