A flight company’s quality becomes obvious when things go wrong.I cancelled my flight ticket on the website, but an error occurred during the process. My ticket was cancelled anyway; however, I didn’t receive any cancellation confirmation, nor can I see my ticket information in the cancelled flights section.I created a claim and sent a complaint via email, but it was pointless — I might as well have spoken to a wall.Wizz Air, tell your customer service reps to actually read emails rather than reply with automated responses.Terrible customer service experience from the start.
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Wizz Air, legally incorporated as Wizz Air Hungary Ltd.