Wizz Air inexplicably cancelled my flight to Rome on 3 weeks notice costing my €360 in hotel fees and booked activities. When I claimed via the Wizz Air website, they sent me back a generic Dear Customer email citing conditions of carriage and as such they wouldn’t reimburse me. I’ve flown with Wizz Air 4 times in the last 12 months and every time there has been a schedule change - though thankfully none as serious as the above. It is clearly part of their business model to simply cancel or move flights if it no longer suits them, regardless of cost or impact on customers. Never flying with them again.
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Wizz Air, legally incorporated as Wizz Air Hungary Ltd.