My flight eventually arrived 5 hours late to it's destination due to plane issues.
I have to say that I was very impressed with the overall handling of this situation, from keeping informed via pilot and then text/email updates, the timing and ease of use of the vouchers for refreshments sent to me, and then the ease of claiming the EU regulatory compensation for the delay, and the speed in which it was processed and paid out.... Overall 10/10 Very impressed. Previous reputation does not do justice, from my experience
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Wizz Air, legally incorporated as Wizz Air Hungary Ltd.
