Check all your financial paperwork thoroughly.I ordered a new car in August 2025 from W J Kings (Bromley) and initially had a positive impression. However, the experience quickly became frustrating and stressful.I was repeatedly told by Harpreet Sahota that the car was imminent, which turned out to be misleading. In November, I was asked to pay an additional deposit, i paid £2,000, which I did in good faith. Unfortunately, I later discovered that I had been scammed by Harpreet for a total of £582. She retained my card details and made two transactions instead of one. This is a serious breach of GDPR, which I have reported to the ICO. This situation was extremely upsetting and caused a great deal of concern.In December, I was informed that the car would be delayed, which further increased my unease. After numerous calls and emails chasing updates, I finally received the car in January 2026.The dealership eventually addressed the issue, although only after initially ignoring my emails. I received a letter from Greg Parfitt confirming that, as a goodwill gesture, they had reimbursed the money taken by their staff member and thanked me for bringing the matter to their attention. The incident has also been reported to the police as fraud, and I was informed that no further details could be shared as it is part of a wider investigation.While I acknowledge that the company ultimately returned the money, I do not consider this a goodwill gesture, but rather their responsibility given the circumstances. The involvement of a staff member in fraudulent activity, combined with poor communication throughout, significantly undermined my trust.Overall, this was a very upsetting experience. What should have been an exciting purchase was overshadowed by stress, lack of transparency, and serious concerns around financial security.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
