Happy with sale process, however as soon as I drive the car home, I have had nothing but issues with the car.Collected car on 4th Feb, sales team said would normally call the next day to check all is okay, but due to leave would not be able to call until 11th.Did not receive this call, so I rang to discuss issues on 13th.Low battery on both keys, therefore not opening the car unless next to it.On-going issues from first time drove the car with reinitialising tyre pressure.Agreed to bring car back on sat 14th, mechanics turned lights off. I drove home lights came back on.I called again on 21st to say the light is still on, therefore something must be faulty.Agreed with Dave on Monday to bring back again.Very inconvenient due to needing to arrange work, childcare and lift from garage.I agreed with Chantell to bring the car back on Saturday 7th March & leave at the garage for a few hours.Management said it has an irreparable puncture and because I did not let them know till the 13th I would be charge for a new tyre.Sales team okay, but the after process unhelpful as I believe the tyre was faulty before I bought the car.These issues happened immediately.Be careful what you buy.Although these faults/errors maybe minor the are frustrating.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
