i best start at the beginning ...so i got a Vauxhall Mokka from Kings in Rochester who had me install an app on my phone which informed me of a software update I HAD TO FLASH TO THE CAR .. what is this the 90's?i'm an IT tech so i grabbed a USB stick and flashed the files the Vauxhall app downloaded and prepared to the stick .. an HOUR or so later it was up and running...after a few weeks it started re-starting and eventually crashed completely .. first i was told the garage, the VAUXHALL garage COULDN'T fix it and i had to re-download the update and flash again... well the software doesn't allow that functionality so i contacted vauxhall for help who told me the garage was ready to fix it but when i got there i was gain told it couldn't be fixed and I had flashed corrupted file which is an uneducated LIE on their part.now they want me to pay for the repair when it is clearly a warranty issue.the car is going back to the leasing company and Kings can deal with them.will never look at Vauxhall or WJ Kings again for anything.keep receipts, screenshots and record what they say or you will get blamed.
Claim your business profile now and gain access to all features and respond to customer reviews.
WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
