Bought my car a year ago from WJ King Sidcup, the actual sale experience was very good and I was impressed with the levels of customer care. The service and Mot was coming up I wanted to use WJ King as they had offered me a great experience before. However, when I arrived this morning there seemed to be an issue with the date. The guy at the service desk said we had it booked for 29.4.24 instead of today 29.5.24 clearly an error via one of the admin staff which is fair enough mistakes happen but why weren’t we chased as that would come up as a no show. The reason for my review is due to the appalling manner of the person who was behind the desk at the service part of the garage. Very condescending and disrespectful towards me and my father at one point he told my father to stop acting like a child when he just had a simple query. The experience and appalling nature of this means I won’t be using WJ King ever again for any servicing and I will refuse to buy a car from there ever again.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
