Review of car service carried out by W J King Dartford Jan 24I have purchased a number of Vauxhall cars from Robins & Day Chislehurst, and they conducted all of my servicing and MOT’s.However, Robins & Day Sidcup, were purchased by Stellantis and then subsequently closed down. This resulted in my Insignia 2.8T 4x4 needing to find a new Service Centre.I called into the Dartford Branch of W J King, as I was passing, and was greeted by Katie who was doing her Service Department training.I had some very specific service questions, and so was passed onto Helen the Service Manager. All of my questions were answered very professionally, however I still needed some specific information concerning the car battery replacement and the 4x4 Haldex service requirement. Nevertheless, I was sufficiently convinced so proceeded to book my car in for Service.Pickup and delivery was also available from my home address, for an extra £15, which I also took advantage of. I was also asked if I wanted Vauxhall genuine parts to be used or Vauxhall guaranteed parts. I opted for Vauxhall genuine parts, as my car is only serviced once a year.Over the next couple of days, Helen E-mailed me, providing full information of the replacement car battery, which again allayed any concerns I had, and I asked for this to be added to the service.My car was picked up after a ‘phone call on the day, to ensure that the car was available. I paid over the phone after the car had been serviced and it was delivered back to me the same day. A picture was also sent to me, taken under the car, showing what 4x4 Haldex system was fitted, a nice extra, indicating that no additional service of the 4x4 system was needed.All in all, my experience of W.J King (Dartford) Service Department and in particular, the actions carried out by the Service Manager, Helen were exemplary. I will be using them for all of my Servicing and MOT testing in the future.Well done W.J.King (Dartford).Chris G
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
