My daughter booked her seat into WJ King Sidcup well in advance She was given a courtesy car as she thought it was for the duration of warranty workNext day she was ask to return the courtesy car this was very upsetting as she recently gave birth so the car is a lifeline Also they are happy release her car with no horn or airbag to drive home back to Essex then return when part is in which is illegal Also if she did not return the car she was threatened with the police actionNow she has no car until her car is repairedWJ King has not acknowledged our complaint I hope everyone should boycott WJ King as they have not looked a welfare issues with my daughter and new babyMy Daughter has an update on her carthe part is not due in till 26/02Hi Steve,So where does this leave me? Given that the 26th is 2 weeks away as well as the time it will take to fit and rectify the fault, I anticipate I’ll be left without a car for longer than this time period if I’m not provided with a replacement whilst you have my car. I must stress that although you believe that the car is roadworthy, I can assure you this is not the case due to the gravity of the problems. In this case please do not suggest collecting and returning my vehicle in the interim period of the parts being delivered because this is simply not feasible. Although you may have provided an update, this still does not fix the situation as myself and my newborn are still without a mode of transport. I’m currently in conversation with several WJ King representatives as well as SEAT UK who are investigating how this has been handled, I’m hoping we can come to some kind of solution that can work for us both.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
