I was always a fan of WJ King, their service department used to be very good but recently their service and repair department prices have become unreasonable.Firstly the cost of an annual service is now getting ridiculous, my last service from WJ King for a mid range family car cost £290. The next day I contacted another large local garage who said their cost of a full service was £122.Secondly they always seem to add unnecessary repairs to bump up the bill. Last year my car passed its MOT without issues but WJ King advised the brakes were close to being on the limit, this is despite the vehicle only having done 3600 miles since the brakes were last changed. This year I got stung for additional advised part replacements totalling close to £400, after paying for the part replacements I found later discovered one of the parts had already been replaced two years earlier and was still under a 4 year guarantee. Added to this they cheekily added a £2.90 charge for PPE, surely it's a companies obligation to cover its staff PPE and not to pass the cost on the the end customer. I used to trust WJ King when it came to servicing a repairs but now it seems they're just bumping up the cost of bills with unnecessary repairs and trading on past customer loyalty. I have used WJ King for well over a decade but after this last bad experience of being overcharged this is the last time I will use them.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
