Went to test a Hyundai Kona and Ioniq today at WJ King Bromley. My driver licence was with DVLA to get the address changed. I phoned twice and asked if that is going to be a problem, they said no. I provided a copy of the old licence but apparently they could not find me on the DVLA website, so I could not test anything. I asked to try with a different postcode (the new one), but they ignored me. Obviously enough, when I got back home I could indeed find my licence info with the different postcode. I just call that being super lazy and having 0 customer focus! That was on top of having to wait 30 minutes beyond my scheduled time and having a “sales rep” that was more interested in computing info on a computer than discussing about cars! It was like he was trying to sell us the monitor, not a car. No discussion about specs, what would be best for us, nothing! No thanks, I’ll take my money elsewhere!
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
