I booked my Kia in for repair at WJ King Sidcup. Took it in on Thursday was told I would get a phone call by 15:00 to give me an update as to what was wrong and price of repair etc. No one rang me I ended up calling them to be told they needed to keep the car overnight and they would call me the next day. Friday, no call from them. I chased them up again. They told me that they are still trying to locate the problem they needed to strip down the turbo and asked my permission for them to go ahead. I gave them the ok. Saturday yet again no update call from them.. so I rung them again and was told it might be ready by noon on Monday. They needed more diagnostic to pin point the problem unfortunately, the diagnostic technician was not working on Saturday. Monday came no call from them yet again. So I rang them and I was told I would get a call back with in the hour with an update. Surprise surprise no call at all. I was fed up and frustrated by now. I headed to WJ king sidcup. My car ,which they told me was stripped down, was parked on the public highway.. it should have been in the workshop really, If it was being diagnosed and stripped down like they told me. It was clear, they had not done any work on my car. They have just fobbed me off. Blatant lies and horrible attitudes by the staff. Waste of time. I told them I was taking my car with me as obviously they were not doing any work on it. I am glad I did take it with me otherwise it would be sitting on the public road for who knows how long. People please stay away...
Claim your business profile now and gain access to all features and respond to customer reviews.
WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
