Having experienced probably the worst customer experience I have ever had, anywhere, in terms of lack of response over a period of months from the WJ King Woolwich branch body shop [both to me and my car insurer] my car repair was handed to the WJ King Dartford body shop.Both Alison and Will were excellent, keeping me in touch with the part procurement, arranging a courtesy car, which was delivered and picked up and returning my car in pristine condition.The contrasting customer experience [from 0 star at Woolwich to 5 star at Dartford] leaves me bitter sweet overall. as it took eight months to get my car fixed, from assessment to repair. Judging by another Truspilot review I read about the Woolwich body shop, it is clear that my experience was not an isolated issue. Thanks Alison & Will. Great job. Much appreciated.
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
