I was advised that I needed a new starter motor and battery in October. The week before Xmas I had not received any updates and apparently the parts had still not arrived according to the switchboard operator. The power to my engine was now failing. It was impossible to get through to WJ King at Woolwich directly and I was only ever able to speak with the switchboard operator. Eventually I gave up and found a mobile mechanic who did the work for me the next day in time for Xmas. I have still not been contacted by WJ King. The engine warning light and message stating engine low on power returned 24/01/23. The car is only 6 years old with low mileage.WJ King Woolwich customer service used to be second to none, truly first rate. I am so disappointed in how this recent matter was handled, or rather not handled. I will no longer be bringing my car for its annual service and MOT to you. In the event that I ever purchase another Vauxhall, I will go to another dealership.25 January 2023Just received a response to my review from Laura at WJ King. Laura did you even read and comprehend. I said I couldn't get through to Michael at Woolwich and just kept getting you!!!
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WJ King is a trusted, family run business who have been leading the way in car sales for over 60 years. We are one of the fastest growing car dealer groups covering South East London and Kent, across leading automotive manufactures, incorporating Vauxhall, Peugeot, SEAT, CUPRA, Suzuki, Kia and Dacia franchises.
We are an award-winning group who offer outstanding customer service and exceptional value for money. Whatever you or your family motoring needs are, we can help and don’t forget to ask us about special offers.See more
